Forums/Troubleshooting/Troubleshooting (Mobile Apps)

The keyboard won't go away on my iPhone

Challenger Tech Support
posted this on Jan 23 05:05 pm

This is a known issue and is under investigation.

The issue occurs when a user is viewing or scrolling through the explanations and double-taps the screen. The keyboard comes up and locks in place. Until a resolution is found, please try to avoid double-tapping when viewing or scrolling through explanations