Challenger Customer Service
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Frequently Asked Questions
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General FAQs
(6)
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Do I need anything on my computer or device for Challenger products to work?
What is the difference between online and offline Challenger products?
Can I upload my scores earned offline to my online account?
CME FAQ's
(4)
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Submitting for CME credit for offline work
Submitting for CME credit online
Do the Challenger products cover my state CME requirements?
Content FAQs and Support
(1)
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How do I report suspect content?
Standard Sales Policies
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Sales Policy FAQ
(8)
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What if I want to return my product?
Tell me about your Boards-Pass-Guarantee.
Can other people use my Challenger product?
User Agreements and Disclaimers
(3)
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Privacy Policy
Disclaimer
End-User License Agreement
Academic and Corporate Program Support
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Academic Program Account Support
(2)
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Resident Member ID and Password Information
PA Student Member ID and Password Information
Corporate Program Account Support
(1)
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Corporate User Member ID and Password Support
Academic Program User Tutorials
(1)
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Challenger Program for Residencies Video Demonstration
PRefeCT Performance Reporting Suite
(2)
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Suggestion Box
PREFECT System - Navigation and Using the Toolbar
Community Resources
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Tutorials and Videos
(10)
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How Do I Earn CME Credit?
Disabling Add-Ons
How to Turn Off Popup Blockers
Announcements
(3)
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Contact Information
Get a Product Demonstration
Buy products online in the Challenger Store!
Feature Requests
(0)
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Community Help
(1)
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Type of CME earned - category 1 or category 2?
Troubleshooting
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Toubleshooting Basics
(6)
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About Technical Support
Why does the Challenger program on CD/DVD/USB require a Web browser?
How do I determine what version of the Java Plug-in I have on my PC?
Utility Downloads
(2)
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Where do I download the Firefox web browser?
Where can I get Java?
Troubleshooting (Windows)
(8)
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I get a Security Warning window every time I run a Challenger program offline
After installing the discs, I get a message that says 'too deeply nested' when I try to open the program
How to Disable Add-Ons and Toolbars
Troubleshooting (Macintosh)
(3)
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Minimum system requirements to run Challenger offline on Macintosh
The Program Won't Open Topics/Browser Does Not Support Java (Mac Offline)
My Challenger EM Ultrasound Disk Won't Run on MacOS Lion
Troubleshooting (Mobile Apps)
(2)
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The keyboard won't go away on my iPhone
The Challenger iQs app on my iPhone/iPad isn't working anymore
