After having downloaded the Challenger Offline Viewer and selected the Obtain Activation Code button, you have 2 minutes to copy the activation code and enter it into the Activate field in your online account. If the process is interrupted or delayed, the Obtain Activation Code button or the activation code itself may no longer be visible. No problem! Simply close your Offline Viewer and reopen it. The Obtain Activation Code button will reappear and a new code will be generated.
If you have additional questions or experience any difficulties, please submit our support form or contact us by phone at 1-888-242-5536. We offer free, live, US-based support Mon – Fri, 8am – 5pm CT.